COVID-19 Cleaning Protocol
Five Star Luxury Travel is committed to the health and safety of our guests. We have incorporated COVID-19 cleaning and safety measures to ensure our guests enjoy a wonderful and memorable experience.
We are following the latest government issued guidelines. In addition, we go a step further by spraying down our condos after each guest with a non-toxic, hospital grade disinfectant that is proven to be effective against COVID-19, MRSA, HBV, HIV-1, Herpes (1 &2), SARS and 99.99% of other germs.
Cleaning and Safety Guidelines
Step 1: Clean
Remove germs and dirt from surfaces. Use a soapy cloth with antibacterial to wipe off kitchen counters and stovetops. Before sanitizing the entire space housekeepers:
Dust, sweep or vacuum all floors.
Clean or mop hard surfaces (such as walls and flooring) with water and antibacterial soap.
Wash all dishes and laundry.
Empty all garbage cans and line with fresh bags.
Step 2: Sanitize
During this step, we require housekeepers to sanitize all high-touch surfaces. For example, spraying chemical disinfectants on doorknobs, light switches, and cabinets. During the sanitize phase, housekeepers must:
Spray high-touch surfaces in each room with a disinfectant spray.
Let the disinfectant stand for the length of time specified on the product label.
Allow the surface to air-dry.
Step 3: Reset
To help prevent cross-contamination, it's important to finish cleaning and sanitizing a room before resetting it for the next guest. During the reset stage, housekeepers must:
Wash their hands and put on clean gloves before refilling any guest supplies, towels, or linens.
When they finish sanitizing and resetting a room, they will close the door and disinfect the doorknob. Once sanitized, seal the door to not allow re-entry into the space until the nect guest arrives.
Safely dispose of or wash cleaning supplies and protective gear.
Empty and sanitize the vacuum cleaner after every cleaning.
Step 4: Final Step
We perform an additional service in this final step where we apply a hospital grade EPA registered disinfectant in the form of a mist spray throughout the property. This chemical is non-toxic and safe. It is effective against the following pathogens:
Enterobacter (Aerogenes, Cloacae) Enterococcus Faecalis Vancomycin
Resistant (VRE) E
Proteus (Mirabilis, Vulgaris)
Salmonella (Choleraesuis, Enteritidis, Typhi, Typhimurium)
Shigella (Flexneri, Sonnei)
Staphylococcus (Aureus,* Aureus
Methicillin Resistant (MRSA), Community Assoc. Methicillin Resistant
Aureus (CA-MRSA)(NRS123)(USA400), Community Assoc.
Aureus (CA-MRSA)(NRS384)(USA300), Vancomycin Intermediate Resistant
Aureus (VISA), Epidermidis**)
Streptococcus (Faecalis,* Pyogenes)
*ATCC and antibiotic-resistant strain. **Antibiotic-resistant strain only.
Adenovirus Type 4
Avian Influenza (H5N1)
Hepatitis B Virus (HBV)
Hepatitis C Virus (HCV)
Herpes Simplex Virus Type 1
Herpes Simplex Virus Type 2
Human Coronavirus Human Immunodeficiency Virus (HIV-1) (4-minute contact time)
Bronchitis (Avian IBV)
Influenza A Virus/Hong Kong
Newcastle Disease Pseudorabies (PRV) Rabies Respiratory Syncytial Virus (RSV) Rotavirus
Rubella (German Measles)
SARS Assoc. Coronavirus
Transmissible Gastroenteritis Virus (TGE) Vaccinia (Pox virus)
Fungi and mold/mildew efficacy:
This service is performed with a disposable Hazmat suit, protective eyewear, disposable gloves, disposable shoe coverings. After each property is sprayed down, we wipe all surfaces removing extra residue with new cloths (disposed after each use), making our way to the front door, closing each room as we go. Once at the front door, we finish the property, seal the front door with tape to prevent any entry until next guest arrives. The company that performs this service is www.sanitationexpertsmiami.com.
Protective Gear Used
Disposable gloves (one pair for every room in the property)
Disposable mask for facial covering
Disposable Hazmat Suits for Final Step spray down
Disposable shoe coverings for final step spray down
Supplies Left For Guest Use
Disposable face masks
Disposable paper towels
Multi-surface antibacterial cleaner
Disinfectant wipes or spray
Antibacterial hand sanitizer (spray and gel)
Extra hand soap